Qimtek Case Study: Staffordshire Fabrications

Staffordshire Fabrications Sets the Precedent
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Having joined the Qimtek membership in July 2019, Staffordshire Fabrications have won over £31,000 worth of work from a construction buyer.

Offering a range of fabrication services from bridge work through to frames, stillages and yellow goods, as well as secondary machining, profiling and moulding operations, Staffordshire Fabrications are well-equipped to assist within a variety of requirements. After striking up a close relationship with a construction buyer using the Qimtek network, Staffordshire Fabrications went on to complete a number of subcontract projects on their behalf. As a result, the cost of their membership has been recouped multiple times over, showing that Staffordshire Fabrications’ proactive approach is a winning formula.

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"Every time a project is posted that is relevant to my membership categories, I receive an alert,’ said managing director Andrew Tombs. ‘I find this extremely useful as I can keep up with my received projects in real time."

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Once Staffordshire Fabrications have reviewed the project, as well as the technical drawings, Andrew starts to build the relationship straight away. ‘I phone first, to get a feel of the buyer and their needs,’ he explained. ‘I prefer to speak to them directly to gain more knowledge of what they’re looking for and what’s required before quoting.

‘Once the call is completed, I create an itemised quote detailing exactly what is included. I email it to the buyer and then follow up by phone a few days later for feedback - this way I can check if anything else is required by the potential customer before they make their decision.’

Staffordshire Fabrications’ use of the Qimtek membership is conducive to the formation of a long-term business relationship past completion of the initial job. Their open communication reflects the levels of customer service they offer, leaving potential customers reassured that their business is in safe hands.

As well as phoning their customers regularly, Staffordshire Fabrications also utilise the Qimtek team’s knowledge as an important resource within the sales process. ‘I really enjoy speaking to everyone at Qimtek,’ Andrew said. ‘No matter who answers the phone, they do all they can to assist with any questions I have.

‘I find Qimtek to be a great support to both Staffordshire Fabrications and myself.’

Looking for a Fabricator?

Rotec Engineering is an advanced manufacturing business serving clients from many industrial sectors including Automotive, Medical, Defence and Electronics. Our state-of-the-art production facility boasts the very latest CNC fixed head turning, milling, and sliding head machines, which enables us to provide customers with a rapid turnaround at highly competitive rates.  We initially joined the Qimtek membership in order to increase our existing customer base. 14 years later and Rotec have secured in lots of initial orders via the membership, with many of these customers, going on to place additional orders directly.

Sales Engineer from Rotec Engineering Ltd

We signed up to Qimtek one week ago, as we felt it would be beneficial in helping us to find new business. Within the first week, we had made contact with a client and manufactured some test bends. The client then came to visit us and we gave a tour of the factory. Within an hour, I had a purchase order for 50 aluminium frames, with scope for more orders in future. A great start to what I hope will be a long and successful relationship with Qimtek.

Managing Director, Alpha Engineering Ltd

We signed up to Qimtek in the middle of COVID and the national lockdown.  Their onboarding was smooth and quick, and we have won a couple new customers already.  Qimtek has been a huge help for us winning more work during such a challenging time!  In less than 4 months’ service we have already won enough orders to cover the annual investment.  We would highly recommend them. They are a friendly and informative service with a clear and concise website. A great avenue to connect with specific and potential new clients. Within a short period, we have seen a positive up-turn in orders thanks to the new opportunities created through Qimtek Ltd."

Managing Director of Contracts Engineering Ltd

I have used Qimtek sourcing service several times, using a Non Disclosure Agreement and I must say, it works very effectively and does the job on sensitive projects. It saves us a lot of time as Qimtek collect the signed NDA's before releasing the drawings to potential suppliers to quote. I'm pleased with the responses coming back, and will be awarding my projects to Qimteks Supplier Members. I would highly recommend using Qimtek sourcing service with or without the nda, it's been successful everytime 

Design Engineer at Compak Ramps Ltd

"Qimtek offers a really good free service that keeps in touch with me when I need, and helps by sending information from possible suppliers, as well as finding additional suppliers (all within the UK) when my current supplier base can't manage the requirement. After having looked at similar services, the service offered by Qimtek is definitely the best in my opinion."

Buyer from Eskan Electronics Ltd

Having used Qimtek's sourcing service for only a few months, I have already managed to find 3-4 quality long-term suppliers. I have a dedicated sourcing account manager who has saved me a lot of hassle by finding the right suppliers for me, generating quotes very quickly and saving me a few days' worth of work each time. Qimtek were even able to accommodate a non-disclosure agreement on a sensitive project of mine. I simply requested to have the NDA in place and my sourcing account manager took care of the rest, ensuring that the agreement had been signed before drawings were released to individual suppliers and collating the signed documents on my behalf. The process really couldn't have been easier and it was all completely free of charge.I would definitely recommend Qimtek to any buyers who are looking to save time when sourcing new suppliers. 

Purchaser from JP Exhausts