“Nexen Lift Trucks is a UK based materials handling manufacturer based in Lowestoft, Suffolk. After buying, selling & hiring forklifts for several years, Nexen put its experience to good use and decided to design their own range of equipment focused around ease of serviceability & driver comfort. Having brought the manufacturing of its premium forklift trucks back to the UK, they needed a partner it could rely on. After employing procurement specialists in-house to set up a European supply chain independent of its existing Taiwanese facility, and getting nowhere fast, Nexen made the decision to look to external partners to support its purchasing team.
Technical manager Shaun Bailey says “Having worked with Qimtek both directly and via my team for several years now, I have not come across any other company like them in the UK. Having attempted to set up relationships with various other procurement companies across the UK, it was always an uphill battle trying to get things moving for even the simplest of components. With Qimtek we just fire the details across to Aaron & the team and wait for potential suppliers to get in contact with their offers.”
This unique service offered by Qimtek allowed Nexen to reduce the workload of its key employees, whilst still giving them complete control over their supply chain, as well as introducing them to new suppliers without the need for them trying to spend weeks sourcing for themselves. Shaun then went on to say “We use Qimtek for both our R&D projects as well as our main production. The additional time we save not having to worry about sourcing suppliers has allowed us to significantly reduce the development time of new lines and get them to market quicker.”
When asked for his comments on the quality of the service he replied “It’s second to none. The account managers are extremely friendly and helpful – it’s like they’re part of our team. They take the pain away from what used to be a laborious task giving us the additional time needed to focus on other areas of the business and at no cost.”
Shaun Bailey, Technical Manager. Nexen Lift Trucks Ltd