Qimtek

Sales Terms and Conditions

1. Terminology

1.1 Where members pay by means of a monthly payment this shall be referred to as a monthly recurring membership.

1.2 Where members pay the full 1 year's membership fee upfront in one payment then this is referred to as a one-off membership.

1.3 Where the term month, month period, month term is used this refers to a period of 30 days.

2. Payment:

2.1 The monthly membership fee payable pursuant to a monthly recurring membership agreement can be paid by direct debit or by any other means. If payment is made by any other means then a charge of 10% will apply.

2.2 Payment must be made within 14 days of the invoice date (where that day falls on a national holiday in England then the next working day).

2.3 The annual membership fee for a one off membership must be paid within 14 days of the invoice date, or the renewal commencement date (where that day falls on a national holiday in England, then the next working day).

2.4 Six month discounted contracts will be invoiced at the discounted rate for the first 6 invoices, thereafter the invoice will revert to the standard contracted price.

2.5 The membership fees quoted are exclusive of VAT which shall be chargeable and payable in addition at the then current rate.

2.6 Should for any reason an invoice become overdue, Qimtek will immediately suspend the membership service until the invoice is paid. The customer will not be reimbursed for any lost period of service due to the delay in payment.

2.7 In the event that an invoice becomes overdue Qimtek reserves the right to instigate legal proceedings or instruct a recovery agent to recover the overdue debt and claim back from the customer any extra costs incurred by the action of the customer on an indemnity basis. If such action is taken, Qimtek will invoice for the remaining contracted period outstanding within their claim.

2.8 Without prejudice to any other rights and remedies Qimtek may have, where any payment is made after the due date it shall be subject to a late payment admin fee as follows:

2.8.1 Payments made between 25-60 days after the due date will incur a 10% admin fee.

2.8.2 Payments made 60 days or more after the due date an additional 25% admin fee.

2.9 Qimtek reserves the right to charge interest on any late payments in accordance with the Late Payment of Commercial Debts (Interest) Act 1998 in addition to sums in 2.8 above.

3. Cancellation:

3.1 The monthly recurring membership agreement is for a minimum period of 12 months (minimum term) and will automatically continue thereafter for successive 1 month-periods (monthly renewal term) until terminated by either party giving at least 30 days notice in writing at any time after the minimum term. Should the customer wish to terminate their contract - written notice should be provided by email to cancellations@qimtek.co.uk.

3.2 Where the agreement is terminated, howsoever arising:

3.2.1 During the minimum term – then all monthly payments for the rest of the minimum term shall become due and owing; or

3.2.2 After the minimum term but part way through a monthly renewal period – the customer shall pay the membership fee until the end of the month upon which the termination date falls.

3.3 The one-off membership agreement is for a minimum fixed period of 12 calendar months and will automatically renew at each anniversary for a further fixed term of 12 months unless terminated by either party giving at least 30 days notice in writing to cancellations@gimtek.co.uk,  prior to the end of the current 12 month period (such notice to be received by Qimtek no less than 30 days prior to the end of the term) and shall be deemed effective at the end of the current 1 year term. For the avoidance of doubt, on termination, howsoever arising, any membership fee for the current 1 year term outstanding must be paid in full and any membership fee previously paid or to be paid shall not be eligible for a pro-rata refund or discount to represent the period from the date of the notice to the end of the current 1 year term.

3.4 In the event that you do not use your account, cancellation will not automatically take place. It Is your responsibility to cancel your membership in line with our cancellation policy above.

3.5 For the avoidance of doubt simply cancelling a direct debit mandate does not constitute notification of cancellation. It is your responsibility to cancel your membership in line with our cancellation policy above.

3.6 In addition to the above, termination may occur as set out in the main terms and conditions.

3.7 Qimtek reserves the right to terminate this agreement immediately if the customer ceases to carry on business, is wound up or dissolved.

 

4. Price Rises:

4.1 Inflationary price rise - on each 13 month anniversary from the commencement date of the contract the price will increase by the current inflation rate (CPI) plus 2% over the previous contract value. This is applicable to both monthly recurring and one-off memberships.

4.2 Any price increase outside of the inflationary price rise referred to in 4.1 will be notified to you by Qimtek at least 3 months prior to any change.