Qimtek

Privacy Policy

Qimtek respects your privacy and seeks to protect your personal data. The following information describes how we gather and use data. The amount of information Qimtek holds on you and how this is used depends on your relationship with Qimtek and on what service(s) you use; therefore, some of the sections below may not be relevant to you.
Information that we collect:

We collect information in the following ways:

Information you provide:

For example, many of our services require you to sign up for a Qimtek account. When you do, we’ll ask for personal information, such as your name, email address and telephone number. If you want to take full advantage of the sharing features we offer, we might also ask you to create a publicly visible Qimtek Profile, which may include your name and photo.

Server logs:

When you use our services or view content provided by Qimtek, we automatically collect and store certain information in our server logs. This includes:

  • Details of when you log into our services.
  • Details of drawings viewed in your account.
  • Details of set interest levels on your account.
  • Details of company ratings, provided by yourself, within the Qimtek network. 
  • Details of companies you add to your Qimtek network.

Cookies and similar technologies:

When you access a Qimtek service, we and our partners use various technologies to collect and store information. This may include the use of cookies or similar technologies to identify your browser or device. For detailed information about cookies and what information we collect, please visit our Cookie Policy document.

How we use information that we collect:

When you contact Qimtek, we keep a record of your communication to help resolve any issues you might be facing. We may use your email address to keep you informed of any upcoming changes or improvements to our services.

Qimtek collects and uses your information to:

  • Administer.
  • Support.
  • Improve and obtain feedback on our services.
  • Detect and prevent faults or breaches of our network security, the law, or our contract terms. 

We will also use all this information to assess which Qimtek products and services may be of interest to individuals and to personalise our services and marketing. If you are registered to use a service, we may contact you to obtain feedback on that service, in order to identify any improvements we could make to it.

Google Analytics:

Our website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). 
We use the information to compile reports and to help us to improve the website. The cookies collect information in an anonymous form, including the number of visitors to the website and blog, how visitors have been directed to the website and the pages they visited.

Further information about Google’s privacy policy may be obtained from Google Analytics Terms of Service.

You can opt out of sending your data to Google by using this tool.

Google AdWords:

We use Google AdWords Remarketing to advertise Qimtek across the Internet - in particular, on the Google Display Network.

AdWords Remarketing will display ads to you based on which parts of the Qimtek website you have viewed. It does this by placing a cookie in your web browser.

This cookie does not in any way identify you, or give access to your computer or mobile device.

The cookie is used to indicate to other websites that you, as an anonymous individual, have visited a particular page and therefore, ads should be displayed that relate to the aforementioned page. 

Google AdWords Remarketing allows us to tailor our marketing to better suit your needs and only display ads that are relevant to you.

If you do not wish to see ads from Qimtek, you can opt out in several ways:

  1. Opt out of Google’s use of cookies by visiting Google’s Ad Settings.
  2. Opt out of a third-party vendor’s use of cookies by visiting the Network Advertising Initiative opt-out page.

Transparency and choice:

You may also set your browser to block all cookies, including cookies associated with our services. You can also choose to be notified when a cookie is being set by us. However, it’s important to remember that many of our services may not function properly if your cookies are disabled. For example, we may not remember your language preferences.

For more information on cookies, please visit our Cookie Policy document.

Information that you share:

Many of our services let you share information with others. Remember that when you share information publicly, it may be indexable by search engines, including Google. Our services provide you with different options surrounding sharing and removing your content.

Accessing and updating your personal information:

Whenever you use our services, we aim to provide you with access to your personal information. If that information is wrong, we strive to give you ways to update it quickly, or to delete it – unless we have to keep that information for legitimate business or legal purposes.

We aim to maintain our services in a manner that protects information from accidental or malicious destruction. Because of this, after you delete information from our services, we may not immediately delete residual copies from our active servers and may not remove information from our backup systems.

Information that we share:

...to provide our service:

When you post a project to our site, send project information to one of our sourcing advisors via email, or provide project information via telephone, we will publish the project details to our Qimtek supplier members. This includes a description of the project, any relevant technical drawings, the buyer member contact details (including the name of the buyer, telephone and email address) and the organisation's contact details. 

When you create a supplier profile, we will publish the approved profile on our website. This includes the organisation contact details, the allocated contact person’s name, telephone number, and the organisation’s capabilities based on the information you have provided.

...for legal reasons:

We will share personal information with companies, organisations, or individuals outside of Qimtek if we believe in good faith that access, use, preservation or disclosure of the information is reasonably necessary to:

  • meet any applicable law, regulation, legal process or enforceable governmental request.
  • enforce applicable Terms of Service, including investigation of potential violations.
  • detect, prevent or otherwise address fraud, security or technical issues.
  • protect against harm to the rights, property or safety of Google, our users, or the public, as required and permitted by law.

We may share non-personally identifiable information publicly and with our partners, such as publishers, advertisers, or connected sites. For example, we may share information publicly to show trends regarding the general use of our services.

Storage methods and duration:

Qimtek may store your information in its databases, such as its customer relationship database, for reference purposes. The information may be retained and used by Qimtek for a reasonable period, reflecting our need to answer queries or resolve problems, provide improved and new services, and to satisfy any data retention requirements of the law. This means we may retain information after an individual ceases to use Qimtek’s services, or after the individual has ceased interacting with Qimtek. Except where the law, authorities or regulatory bodies require a longer retention period, we retain traffic data for a reasonable timeframe following the generation of said data.

We keep financial information for up to 7 years to comply with financial regulations.

Most other data, such emails, drawings related to projects, and log data, is kept for two years.

Passing your information to others within your own organisation:

If your employer has subscribed to Qimtek’s services on your behalf, then we may pass certain information to your employer about your use of the service, if your employer has a legitimate reason to receive it. Similarly, if you are your organisation’s assigned point of contact for the service, we may pass your contact details to those within your organisation for this purpose.

Passing your information to third parties:

Except where the law permits, or unless you specifically agree, Qimtek does not sell or rent your personal data to others outside of Qimtek.

We do pass browser data to Google Analytics to help us to improve our services, as well as to create targeted adverts through Google’s network. This is achieved by using cookies. For more information on how we do this and how to avoid sharing this data with us, please see our Cookies Policy page.

Interception of mail:

Qimtek may intercept email addressed to individuals within Qimtek. The reasons we do this are related to the security of Qimtek, its staff and others, for detection and prevention of crime and to identify correct recipients, or to ensure that mail is dealt with during staff absence. We may reject, delay or remove content from emails which have a nature, content or attachment that may disrupt our systems or because they may pose security issues such as viruses. We may also filter out emails which contain certain content on the basis that content is offensive, or that the email is unwanted or spam. In certain circumstances, this may unfortunately result in ‘innocent’ emails being affected, although we do try to reduce such occurrences.

Security:

Qimtek has developed strict policies governing information technology. These cover areas such as access control, authentication, audit, monitoring, alarms, data storage, backup & transmission standards and environment integrity. We have appropriate security measures in place within our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.

Questions:

If you have any questions surrounding Qimtek’s privacy/data protection policy, or the use of data within a particular service, you should contact compliance@qimtek.co.uk. The law allows you to request to see and correct the information held on you, although this may require payment of a reasonable fee.

Use of this website:

You shall not copy, use, modify, transmit, distribute, reverse engineer, or in any way exploit copyrighted or proprietary materials available in this site, except as expressly permitted by Qimtek. Exporting, or extracting Qimtek data from this website into other databases is expressly prohibited, as is the reselling of Qimtek information. All trademarks, service marks, and trade names in this site are the marks of the respective owner(s), and any unauthorised use thereof is strictly prohibited. Qimtek shall not be liable for any errors, inaccuracies, or delays in content, or for any actions taken in reliance thereon. Qimtek expressly disclaims all warranties, expressed or implied, as to the accuracy of any the content provided, or as to the fitness of the information for any purpose.

Copyright Qimtek ©2018 - all rights reserved.

Users may download and print extracts of content from this website for their own personal and non-commercial use only. Republication or redistribution of Qimtek content, including by framing or similar means, is expressly prohibited without the prior written consent of Qimtek.

Qimtek:

‘Qimtek’ means Qimtek Limited and any subsidiaries or corporate entities as they exist from time to time, in which Qimtek has a direct or indirect ownership interest of 50% or more